4.5  |  Staffing plans reflect community needs related to digital inclusion.


One of the ways libraries respond to identified community needs is to adjust staffing plans to better support them. For example, if a library's community members have generally advanced technology skills, the library may need to ensure that staff are capable of assisting with more advanced technology topics; a library may need to ensure they have staff who can communicate with non-English speaking populations in their community; or if technology services are in high demand they may need to reassign staff from lesser used departments.


FOR THE ASSESSMENT
Answer Yes if you have assessed your community's technology needs and adjusted your staffing plan to reflect those needs.
Answer No, but plan to in the next year if you have not made adjustments in staffing to accommodate digital inclusion needs, but plan to do so in the next year.
Answer No, would like to but cannot at this time if you would like to but are unable to make adjustments to your staffing plan to reflect digital inclusion needs.
Answer No, we have no plans to do so at this time if you have no plans to adjust your staffing to reflect the digital inclusion needs of the community.