10.1  |  Network bandwidth is shaped for quality of service

To make the most of bandwidth that libraries receive from Internet Service Providers, network traffic should be shaped to give priority to certain kinds of use during peak traffic periods. The library needs to develop and institute network traffic policies that specify which packet types, or network uses, receive priority treatment. For example, during peak demand, a library might put network traffic for file sharing into a queue while allowing HTML-related traffic to have priority use of the available bandwidth. Though decisions about prioritizing certain types of network traffic over others may be controversial, in reality bandwidth-intensive applications will not operate well in a strained bandwidth environment; in those cases, it is often better for the use to have to wait in the queue for the full amount of bandwidth necessary for their application than give them an inadequate, but equal, amount.

Answer Yes if your library has developed and implemented network traffic policies to improve network performance.
Answer No, but plan to in the next year if your library has not implemented traffic shaping but plan to do so in the next year.
Answer No, would like to but cannot at this time if you would like to institute traffic shaping, but cannot do so at this time.
Answer No, we have no plans to do so at this time if you have no plans to shape your network traffic.