2.1 | Office productivity software (e.g., word processing, spreadsheets, presentations) is available at all library locations
Office productivity software is widely used. Patrons with access to this software can accomplish such tasks as creating resumes, doing homework, writing business letters, creative writing, etc. Most free cloud-based productivity software (e.g., Google docs, Open Office) are lesser substitutes for licensed software for a number of reasons: they do not offer the same level of features for formatting documents or functions for spreadsheet applications; they are not always faithfully converted to other formats; employers often expect resumes to in specific licensed formats; learning licensed software may be important for improving employment prospects.
FOR THE ASSESSMENT
Answer Yes if office productivity software is installed on at least one library public computers at every location.
Answer No, but plan to in the next year if office productivity software is available only at some locations or not available at all, but you plan to have the software installed at at least one public computer at every location in the next year.
Answer No, would like to but cannot at this time if you cannot install office productivity software on at least one computer at every locations, perhaps due to budget constraints or IT policies external to the library.
Answer No, we have no plans to do so at this time if you have decided not to install office productivity software on at least one computer at every location.