1.1 | In-person training classes are available for patron-owned devices (e.g., eReaders, iPods, tablets, smartphones) in at least one library location
People increasingly own own eReaders, smartphones, tablets, and other devices which they bring to the library or use to access library resources. However, not everyone is a skillful user or knows how to set them up to access library resources. In-person training classes can help people learn how to use their devices, build confidence using different features of the devices, or learn about devices they don't yet own but might like to have. Libraries can make devices available to patrons in a "petting zoo" format to give them an opportunity to learn how various devices work and get comfortable using devices they may not be familiar with. Libraries can also offer classes on how use their devices to access electronic library resources.
FOR THE ASSESSMENT
Answer Yes if in-person training is provided for patron-owned devices at one or more locations.
Answer No, but plan to in the next year if you do not have in-person training on patron-owned devices but plan to offer classes on this topic in at least one location in the next year.
Answer No, would like to but cannot at this time if you would like to provide in-person training on patron-owned devices but are unable to do so.
Answer No, we have no plans to do so at this time if there is no demand in your community for in-person training on patron-owned devices, you refer patrons to other providers for this purpose, or have decided not to offer such training for other reasons.