News & Events
How can we help you today?
Enter your search term here...
Our support hours are between 9:00 a.m. and 5:00 p.m. ET, Monday through Friday, with the exception of major holidays. We strive to respond to all requests within 48 hours.
Create a new ticket
How so I subscribe to Edge?
How do I reset my password?
How is my subscription price determined?
What if my response doesn’t fit exactly with the response choices available?
How long will it take to complete the assessment?
See all 22 articles
Learning Opportunities FAQ
Edge Self-Paced Learning Opportunities
Assessing Your Community’s Needs
Building Public Access Technology Services
Strengthening Your Library Partnerships
Fostering Your Library Leadership
See all 6 articles
Getting ready for Edge
Activating your Edge account
Navigating your Edge account
Preparing to complete the Edge Assessment
Completing Part One of the Assessment
See all 12 articles
Edge Toolkit Video Walk-Through
You Did the Assessment. Now What?